Gradual Removal of PHP v5

Dear All In 2019, we will be gradually removing all versions of PHP v5.x from all servers on our network. We will email every customer to let you all know what will happen and when, but you should all be aiming to get your websites up onto PHP v7.2 ASAP for those who have not done so. If you would like any help/advice then please do let us know. Read More »

17th May 2019
Daily resource usage emails

Dear all As of today, we have enabled the daily resource usage emails, in order to bring to your attention any faults or issues that your websites might be experiencing. We have for a long time tried to encourage people to check the resource usage within cPanel regularly, however this is something that is difficult to make time for, so by ... Read More »

14th May 2019
MySQL v5.7 Upgrades in 2019

Dear All After successfully testing the latest MySQL v5.7, we can now confirm that this year we will be upgrading all shared and reseller servers to MySQL v5.7. Dedicated server customers and those with Cloud Servers are strongly advised to also plan an upgrade as soon as possible and we will be happy to carry them out for you. As always, if ... Read More »

22nd Apr 2019
Brexit impact on UK .EU registrants

EurID, the .EU registry, has released details on how it will handle this transition. The exact timeline will depend on how Brexit proceeds, and EurID has provided details for each possible scenario. In the event of a “hard Brexit,” the registry will contact registrants as early as March 23, 2019. Unless a Brexit deal that contains specific ... Read More »

26th Feb 2019
PHP PEAR Package installer

If trying to use the PEAR module installer, please be aware that it is currently not working.   The reason this functionality is not working/available currently is to due with the recent hack of the PHP PEAR website, all services have been taken offline while they investigate this security breach. cPanel was not directly affected by the ... Read More »

4th Feb 2019
WordPress v5 Upgrade - Wait

Just to keep you updated, WordPress have now released Version 5.0 and you may notice your WordPress dashboard trying to prompt you to upgrade. At the moment, we would advise that you do NOT under any circumstances upgrade to v5 before Christmas. Prior to upgrading, your plug-in and theme developers need time to update their software and carry ... Read More »

7th Dec 2018
Nominet Downtime - Dec 13th

Dear All

On Dec 13th 2018, Nominet will have 2 hours of scheduled downtime for system maintenance.

This means that on the 13th of Dec, between 06:00 and 08:00, you should not try to register or update any UK domain names.

All UK DNS services remain unaffected.

Thank you.

6th Dec 2018
Scheduled Maintenance - Wed 6th

Dear All

As you will now be aware by email, on Wed 6th June from 20:00 to 22:00, we will be removing a server module from specific servers.

We have emailed only the affected customers of the specified servers.

If you have any questions or queries about this maintenance then please do let us know.

Many thanks.

1st Jun 2018
PCI Compliance - Remain compliant.

In response to the recent PCI compliance requirements, we would now like to ask you to let us know ASAP if your website needs to be on a PCI compliant server. Need PCI Compliance? Read this and contact us ASAP... If your website DOES need to be on a PCI compliant server, we will move it for you to a compliant server. Either open a support ... Read More »

30th Apr 2018
TLS for SagePay and PayPal

In line with PCI Compliance requirements, both SagePay and PayPal are requiring that older versions of TLS (Prior to v1.2) be disabled from the end of April.Other payment providers will surely not be far behind them...In response to this requirement, we appreciate the fact that not every customer needs to be PCI Compliant, and disabling older ... Read More »

24th Apr 2018