Articles

 How to Use Traceroute

Traceroute is a command which can show you the path a packet of information takes from your...

 I Just Signed up. What to do now?

So you have just signed up for one of the WESH UK Hosting accounts and are not sure where to...

 Our backup policy

Off site backups... Our backups are kept on CDP disaster recovery servers in a different...

 Remote desktop support - Shared hosting

From Sept 2013, as part of our web hosting technical support improvements, we have now started...

 Using our ticketing categories

If your not sure what category to select when opening a new helpdesk ticket then let us take a...

 Using support tickets

We sometimes get asked what is the correct way to use support tickets and "How I do respond to a...

 Website down! - Bandwidth limit exceeded

If your website is currently down and showing a message: Bandwidth Limit Exceeded The server...

 Website down! - What do I do?

WHAT TO DO IF YOUR WEBSITE IS DOWN (PRINT THIS OUT)Step #1. Expired domain name: Ensure that...

 What support do you provide?

What kind of customer support do you offer? At WESH UK we believe firmly in efficient...